How to Watch Neon TV in Canada [Easy Steps | 2024]

Sunday, June 23, 2024


Neon TV is a New Zealand-based premium VOD platform on which you can rent movies and stream shows

Unfortunately, it is not available in Canada due to legal constraints imposed by content providers’ licensing agreements.

The only way to watch Neon TV in Canada is with the help of a VPN and connect to the New Zealand server.

If you try to access Neon TV from Canada without a VPN the website will not load due to geo-restriction.

I was able to unblock Neon TV from Canada with the help of ExpressVPN. It is a fast, reliable VPN with efficient servers.

Our Recommended VPN - ExpressVPN


ExpressVPN is our recommended choice when it comes to unblocking streaming services/websites that are geo-restricted in Canada. It also helps hide your streaming activity whenever you watch free content by masking your IP address.

Get ExpressVPN today and enjoy 3 Months Free (with a 12-month Plan). You also get a 30-day money-back guarantee.

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How to Watch Neon TV in Canada

Neon TV is a premium service, so you will need to buy a subscription and make an account before you start streaming.

After you subscribe, you can watch Neon TV in Canada by following the steps below:

Step 1: Subscribe to a reliable VPN (ExpressVPN is our recommended choice)

Step 2: Download the ExpressVPN app and install it on your device

Step 3: Open the VPN app and connect to a New Zealand server


Step 4: Go to the Neon TV website and scroll down to choose the content you want to watch


Step 5: Select what you want e.g. Love Island


Step 6: Click on Watch Now


Step 7: Click on Sign up here


Step 8: Create your account


Step 9: Select a plan


Step 10: Add your credentials and pay.


Step 11: Enjoy streaming!

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3 Best VPNs to watch Neon TV in Canada

I have tried over 35 VPNs to watch Neon TV in Canada. During testing, I found out that just three of those VPNs worked efficiently. These VPNs are as follows:

  1. ExpressVPN
  2. Surfshark
  3. NordVPN

1. ExpressVPN – #1 VPN for Unblocking Neon TV


Features Details
Global Reach 3200 servers in 100+ countries
Neon TV Unblocking Multiple servers in Auckland
Exclusive deal $6.67/month (30-day money-back guarantee)
Multi-Device Compatibility Connect up to 8 devices at once – Windows, Android, Mac, and more
Enhanced Streaming Fast and throttle-free streaming with Smart DNS, Split Tunneling, and Lightway Protocol.
Top-notch Privacy Digital privacy with 256-bit Encryption, Kill Switch, and No Log policy.

ExpressVPN is our recommended choice to watch Neon TV in Canada by overcoming geo-restrictions with its extensive network of high-speed servers.

Speed Test: When I connected to the Aukland Server of ExpressVPN and tested its speed, it came out to be 43 Mbps out of 50 Mbps.


With that fast speed not only I was able to instantly access Neon TV but had a smooth streaming experience without any buffering!

Beyond Neon TV: Why stop at French channels?, ExpressVPN is your golden ticket to access geo-restricted channels/services in Canada such as USA Network, PBS, Frndly TV, Prende TV, Paramount Network, etc.

2. Surfshark- Affordable VPN for Unblocking Neon TV


Feature Details
Global Coverage 3000+ servers in 100 countries
Neon TV Unblocking multiple servers in Auckland
Price $2.19/month (30-day money-back guarantee)
Device Compatibility Unlimited devices – Windows, Android, Mac, and more
Fast Streaming Uninterrupted streaming with Higher bandwidth per user, and numerous servers
Added Privacy Secure the connection with Camouflage Mode, AES-256-GCM Encryption, Kill Switch, and No-Logs Policy.

Surfshark is our next recommended VPN for unblocking Neon TV in Canada in one go. The affordability and state-of-the-art features make SurfShark a part of our list.

Upon testing, I was satisfied with its decent efficiency in unblocking and satisfactory features for the price point it offers.

This VPN service also unblocks other geo-restricted channels/services in Canada like 9Now, 10 Play, 7Plus etc.

3. NordVPN – Biggest Server Pool to Unblock Neon TV


Feature Details
Global Coverage 6000+ servers in 60 countries
Neon TV Unblocking Multiple servers across NZ
Price $3.39/month (30-day money-back guarantee)
Device Compatibility Up to 6 devices simultaneously – Windows, Android, Mac, and more
Enhanced Streaming Faster streaming with a Wider server range & NordLynx Protocol.
Added Privacy Military-grade encryption, Double VPN, CyberSec, and No logs policy, 

NordVPN is our last recommendation for accessing Neon TV in Canada. It is best known for having a big pool of servers among the available VPNs across the internet. 

I tested it for unblocking Neon TV in Canada and experienced smooth steaming without any throttling and security threats. 

Besides Neon TV, It also helps in accessing other geo-restricted channels/services in Canada, like Max, Hulu, Fubo, Sling etc.

Why Do I Need a VPN to Watch Neon TV in Canada?

Neon TV restricts access to its service to users in New Zealand alone, meaning that you cannot access it unless you use a VPN to mask your location.

This limitation is necessary because of licensing and content ownership laws. If you’re located in Canada and want to watch Neon TV without restrictions, connect to a VPN and connect to the New Zealand server.

An IP address is a series of numbers that represents your device’s online location, such as Canada. Connecting to a server in New Zealand using a VPN will change your device’s IP address.

The VPN will assign you a New Zealand IP address, and hence, Neon TV will believe you are there and grant you access. ExpressVPN is our recommended choice.

What is the Cost of a Neon TV Subscription?

Neon TV has different packages you can choose from. The following are the specifics of the monthly and annual subscription options that are available:

Basic Plan $12.99/month
Standard Plan $19.99/month
Annual Plan $199.99/year

Subscribers may try Neon risk-free for a week. Once the free 7-day trial period finishes, you will be charged according to the subscription plan you have chosen.

Note: You will need a New Zealand-based credit card/debit card to pay for the subscription to Neon TV.

What Can I Watch on Neon TV?


Neon has an extensive collection of top movies and television series. It licenses most of its material from HBO but also includes movies and TV shows from other studios.

Here is a list of some of the best series and movies available on Neon TV:

What Devices are Compatible with Neon TV?

The NEON smart app allows you to stream the service in Canada on a variety of devices. Following is the list of devices that support Neon TV.

  • PC & Laptops
  • Smartphones
  • PlayStations
  • Smart TVs
  • Apple TV (4th Gen or newer)
  • Chromecast

How to Watch Neon TV in Canada on Mobile Phone

Here is how you can watch Neon TV in Canada on your Android mobile:

Step 1: Download ExpressVPN on your mobile phone

Step 2: Open the ExpressVPN app and connect to the New Zealand server


Step 3: Download and Install the Neon TV APK


Step 4: Log in with your credentials


Step 5: Choose your content and start streaming!

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Other Streaming Services to Watch in Canada

After you subscribe to a VPN, you can watch several other channels in Canada, such as:

Troubleshooting Errors

Neon Not Working on Android phone/tablet

  • Take a moment to check which Android version your phone or tablet is using. You can do this by navigating: Apps > Settings > General > Software Update.

The Neon app requires Android 5 or higher to operate properly.

Note that while downloads also require Android 5 or higher, Android 8.0 isn’t supported. Updating to Android 8.1 or higher should resolve any issues with Neon.

  • Ensure you have the latest version of the Neon app by checking the Google Play Store and updating it if necessary.
  • Remember, Neon won’t work if you’re using any VPN or DNS services.
  • Also, make sure your device is connected to the internet. Sometimes, the simplest issues can cause the biggest problems!
  • If you’re experiencing unreliable internet connectivity, consider contacting your Internet Service Provider for assistance.

Neon Not Working on Smart TV

If you’re encountering issues or seeing error messages on your screen, there could be several reasons for this. I’ve compiled a checklist below to help you troubleshoot and resolve these issues:

  1. Check TV Compatibility: Ensure your Samsung Smart TV supports Neon. Neon is compatible with Samsung Smart TVs manufactured from 2017 onwards. You can quickly verify your TV’s release year by searching the model number on Google.
  2. Internet Connection: Verify that your Samsung Smart TV is connected to the internet and that the connection is stable. If you’re experiencing slow speeds, downtimes, or intermittent outages, accessing Neon can be difficult.
  3. Network Activity: Take note of other activities on your home network. If other devices are downloading or consuming significant data, this could impact your ability to stream on services like Neon.
  4. Troubleshooting Your Samsung Smart TV:
    • Check Wi-Fi Signal: Ensure your TV has a strong wireless connection. You might need to move your router closer to your TV for better signal strength.
    • Software Updates: Ensure your TV’s software is up-to-date by following these steps:
      • Exit Smart Hub.
      • Press the ‘Menu’ button on your remote.
      • Go to Support > Software Update > Online and follow any on-screen instructions.
    • Hard Reboot: Turn off your TV at the wall socket while it’s on, wait a minute, and then power it back on.
    • Factory Reset: To reset your TV settings to factory defaults, navigate to Menu > Support > Self Diagnosis > Reset, and enter the code 0000.

These steps should help you get back to enjoying Neon without further issues.

FAQs – Neon TV

In which countries is Neon available?

Due to legal restrictions on streaming content, Neon TV is not available anywhere else except in New Zealand. However, if you use a VPN, you can watch Neon TV in Canada.

I’ve reactivated my subscription, but am I unable to watch anything?

If you’ve resumed your Neon subscription, Neon TV will validate your credit card details. You may also apply a voucher code before you can begin watching.

Please verify that your payment details are correct in My Account, and you’ll be able to enjoy your shows again in no time.

Can I buy a Neon gift card?

Yes, you can buy an eGift card for Neon through the Prezzee website. Available eGift card options include:

  • $19.99 for 1 month
  • $59.97 for 3 months
  • $119.94 for 6 months
  • $199.99 for 12 months on the monthly Standard Plan.

Visit Prezzee to purchase.

Do I need an active Neon subscription to rent movies?

No, you must first create an account, but once that’s done, you can start renting.


Neon TV is a high-quality video-on-demand service available in New Zealand. Neon’s collection offers a vast selection of films and shows.

For Canadians, it’s not always simple to get your hands on Neon due to licensing arrangements with the show’s producers.

However, you can watch Neon TV in Canada through a premium VPN. ExpressVPN is our #1 choice to bypass Neon TV’s geo-restrictions.


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